Clarity is key when your customers need answers. At BOLDTYPE, we craft clear, user-friendly FAQ and Help Center content that solves problems, builds trust, and enhances customer experience. Whether you’re creating a new FAQ section or overhauling your help content, we write informative articles and structured responses that are easy to navigate and tailored to your brand’s tone.

We focus on anticipating your customers’ questions and providing straightforward, actionable solutions — with an approachable voice that aligns with your brand. The result? Content that not only answers questions but helps you build stronger relationships with your audience.

What is included with this service:

• You will receive an email to from us to help us understand your audience, common questions and specific issues you want addressed

• Custom written FAQ/Help Centre Article - Up to 500 words per article

• User friendly structure

• Brand voice matching

• One round of revisions

• Delivered in an editable format

Clear. Concise. Built for support.